Terms and Conditions

Cancellation and Refund Policy

1. The client will be fully refunded if adverse weather conditions occur and rescheduling is not possible.
2. Participant cancellations do not entitle a refund.
3. No caso de uma remarcação, não há possibilidade de reembolso caso os clientes desistam.

Tenha em atenção o seguinte:

Douro Captain is not responsible for actions by passengers that may result in personal injury to themselves or others onboard due to inappropriate behaviour or failure to follow crew instructions.

Douro Captain reserves the right to cancel services if any passenger refuses to follow crew instructions or exhibits inappropriate behaviour that may endanger themselves or other passengers.